Top LED Panel

The LED indicators on the SR516ac run along the top of the unit. Refer to the table below for an explanation of indicator behavior.

 

Back Panel

• 1 x RJ45 port (Gigabit Ethernet WAN) A stand-alone RJ45 port labeled WAN enables the gateway to be hard-wired to an ONT in fiber installs.

• 4 x RJ45 ports (Gigbait Ethernet LAN) The four (yellow) RJ45 ports across the back of the gateway labeled LAN1, LAN2, LAN3, LAN4 are the means to connect client devices such as computers and printers to the gateway.

• 1 x USB port (USB) USB ports on SmartRG products currently provide +5 DC volts.

• 1 x RJ12 port (DSL) The grey RJ12 port labeled DSL is specifically intended for connection to an internet provider via a DSL (Digital Subscriber Line) service. The center pair carries the first DSL line.

• 1 x Reset Button The Reset button is a small hole in the gateway's enclosure with the actual button mounted behind the surface. This style of pushbutton prevents the gateway from being inadvertently reset during handling. Reset must be actuated with a paper clip or similar implement. The button has three functions - see #Factory Reset.

• 1 x DC Power Input Jack Use only the power supply included with the gateway. Intended for indoor use only.

Side Panel

• WPS Button The WPS button triggers WPS (Wi-FiProtected Setup™) mode. WPS is a standard means for creating asecure connection between your gateway and various wireless client devices.It is designed to simplify the pairing process between devices.

If you have client devices that support WPS,use this button to automatically configure wireless security for your network.

WPS configures one client device at a time.You can repeat the steps as necessary for each additional WPS-compliant device you wish to connect. Please note that WPS is disabled by default.

• WiFi Button The button labeled WiFi the WiFi radios on and off. The 2.4GHZ and 5GHz LED indicators on the gateway displays the current state of the WiFi radios.

To activate the WiFi radios, press and hold the WiFi button for 3-5seconds and then release. Expect a 1-3 second delay before the WiFi LEDs turns on.Repeat this step to deactivate the WiFi radios.

Operating Environment

Temperature: 32° to 104° F (0° to 40° C) Humidity: 5% to 95%, non-condensing Altitude: -197’ – 6,000’ MSL

Power Supply

Use only the power supply provided with the gateway – use of a different power supply can cause damage to the gateway.

AC power adapter specifications: 100VAC to 240VAC @ 50/60Hz DC voltage: 12V, 1.5A

Factory Reset

The reset button on the back of the unit has three functions:

Hold Duration.............Effect

Less than 6 seconds.......Performs a modem reset that is equivalent to the Reboot function in the gateway software. As this is functionally equivalent to a normal power-cycle, the device should retain all current settings.

6-20 seconds..............Performs the software equivalent to the Restore Defaults function in the gateway software; this is the actual Factory Reset you're probably looking for.

20 or more seconds........Changes the POWER LED to red and the gateway enters CFE mode which is a state associated with performing firmware updates via Internet browser. Device must be powercycled to restore sync/surf. Not recommended.

Wireless

Configuration is 802.11ac 1300Mbps AP with 3x3 Beamforming MIMO and 802.11n 300Mbps AP with 2x2 MIMO. The SSIDs and WiFi Key are located on a label on the back of the gateway. It is in the format of Sonic-XXXX for the 2.4GHz frequency and Sonic-XXXX-5G for the 5GHz frequency, where XXXX = a random 4 digit number. The passkey is a 12 digit alphanumeric randomly generated string.

Modem Interface

The modem interface can be accessed though a browser by surfing to http://192.168.42.1/admin. The default username is: admin The default password is the same password as the WiFi Key as listed on the modem label. (Note – the gateway must connect online to Sonic in order to provision the password, which it will do immediately and automatically. If the gateway has NOT communicated with Sonic, or if it has not communicated with Sonic since a factory reset has been performed, the default username and password will be admin/admin).

Please note: A small amount of devices initially sent out may use the address of http://192.168.1.1/admin to access the administrative interface.

Guest Network

 

Guest networks can be separately configured for both the 2.4GHz and the 5GHz frequencies. To set up a Guest Network:

• Log into the modem's interface at 192.168.1.1/admin
• Click on “Wireless” in the left navigation bar.
• Select the appropriate frequency band.
• Navigate to the “Guest/Virtual Access Points” table towards the bottom of the page
• The table allows the following settings:

Enabled: Click to enable a virtual wireless access point for guest access.

SSID: Enter your wireless SSID.

Hidden: Click to hide the SSID from being broadcast publicly.

Isolate Clients: Click to prevent client PCs from communicating with one another.

Disable WMM Advertise: Click to stop the wireless from advertising Wireless Multimedia (WMM) functionality.

Enable WMF: Click to enable Wireless Multicast Forwarding (WMF).

Max Clients: Enter the maximum number of clients allowed for this wireless channel.

BSSID: Displays the Basic Service Set Identifier or N/A.

 

Please note that Guest Networks are unsecured by default; in order to configure a passphrase and security type navigate to the Wireless Security page for the appropriate band (2.4GHz or 5GHz), and select the Guest Network SSID under "Manual Setup AP" to configure authentication type and passphrase.

Static IP

Please note that you will have to identify whether the device is currently operating under ATM mode (ADSL2+ circuits), or PTM mode (VDSL2 circuits) prior to static IP configuration. This information can be found under "Device Info/Summary" on the configuration page, listed as "B0 Traffic Type".

• Log into the modem's interface at 192.168.1.1/admin
• Click "Advanced Setup"
• Click "WAN Service"
• Click "Edit" for the appropriate WAN service type (ATM or PTM)
• Click "Use the following Static IP Address"
• Enter your static IP, subnet mask and default gateway
• Skip past the next several pages until you get to "DNS Server Configuration"
• Click "Use the following Static DNS IP Address"
• Enter 50.0.1.1 as the primary DNS server, and 50.0.2.2 as the secondary DNS server.
• Click "Save"

Bridge mode

Sonic's remote management/troubleshooting tools will not work if the modem is set to bridge mode. Please note that if you need to call in for assistance we may require a bridged device be factory reset in order to continue troubleshooting. Also keep in mind that you will have to note whether the device is currently operating under ATM mode (ADSL2+ circuits), or PTM mode (VDSL2 circuits). This information can be found under "Device Info/Summary" on the configuration page, listed as "B0 Traffic Type". If you would like to bridge the modem yourself, here are the following instructions:

• Log into the modem's interface at 192.168.1.1/admin
• Click "Advanced Setup"
• Click "WAN Service"
• Check the box marked "Remove" for all existing WAN service types listed
• Click "Remove"
• Click "Add"
• Select the appropriate service type, either ATM or PTM, and click "Next"
• Under "WAN Service Configuration", select "Bridging" and click "Next"
• At the "WAN Setup - Summary" page, click "Apply/Save"
• Reboot the modem.

If you need to unbridge the modem, the easiest and most direct way is to perform a factory reset. Otherwise, statically assign an IP address on the modem's DHCP range to an ethernet-connected device using 192.168.1.1 as the default gateway and 255.255.255.0 as the subnet mask and logging into:

http://192.168.1.1/admin

This should allow the statically-assigned device to access the modem's configuration page and make the appropriate changes.

Parental Control

Please note that this feature is UNSUPPORTED. Questions regarding this configuration should be directed to forums.sonic.net

In this section, you can configure the Parental Control features of your SmartRG gateway to restrict Internet access to certain hours and/or to certain URLS.

Access Time Restriction

This page allows you to add a time of day restriction to a given LAN device connected to the Router. Click on "Add" to configure a time restriction profile using the appropriate devices MAC address.

 

The "Browser's MAC Address" automatically displays the MAC address of the LAN device where the browser is running. To restrict another LAN device, click the "Other MAC Address" button and enter the MAC address of the other LAN device.

URL Filter Restriction

On this page, you can exclude and include specific URLs as desired. Click "Add" to configure a specific URL address restriction/inclusion.

 

Each list can include up to 100 addresses. Note: Only one Exclude list and one Include list are supported for each gateway. Unique lists are not supported for connecting devices.

Enter the URL address and port number then click "Apply/Save" to add the entry to the URL filter.

Virtual Servers

Please note that this feature is UNSUPPORTED. Questions regarding this configuration should be directed to forums.sonic.net

Virtual Servers (more commonly known as Port Forwards) is a technique used to facilitate communications by external hosts with services provided within a private local area network. Virtual Server allows you to direct incoming traffic from WAN side (identified by Protocol and External port) to the Internal server with private IP address on the LAN side. The Internal port is required only if the external port needs to be converted to a different port number used by the server on the LAN side. A maximum 96 entries can be configured.

• Log into the modem's interface at 192.168.1.1/admin
• Click "Advanced Setup"
• "Click "NAT"
• Click "Virtual Servers"
• Click "Add"
• Select the service name, and enter the server IP address and click "Apply/Save" to forward IP packets for this service to the specified server. NOTE: The "Internal Port End" cannot be modified directly. Normally, it is set to the same value as "External Port End". However, if you modify "Internal Port Start", then "Internal Port End" will be set to the same value as "Internal Port Start".

Port Triggering

Please note that this feature is UNSUPPORTED. Questions regarding this configuration should be directed to forums.sonic.net

Some applications such as games, video conferencing, remote access applications and others require that specific ports in the Router's firewall be opened for access by the remote parties. Port Trigger dynamically opens up the 'Open Ports' in the firewall when an application on the LAN initiates a TCP/UDP connection to a remote party using the 'Triggering Ports'. The Router allows the remote party from the WAN side to establish new connections back to the application on the LAN side using the 'Open Ports'. A maximum 96 entries can be configured.

• Log into the modem's interface at 192.168.1.1/admin
• Click "Advanced Setup"
• Click "NAT"
• Click "Port Triggering"
• Select an application from the drop-down list, or create your own customer application name and configure the appropriate trigger and open port settings.
• Select "Save/Apply".

DMZ Host

Please note that this feature is UNSUPPORTED. Questions regarding this configuration should be directed to forums.sonic.net

The Broadband Router will forward IP packets from the WAN that do not belong to any of the applications configured in the Virtual Servers table to the DMZ host computer. If you want to route all internet traffic to a specific LAN device with no filtering or security, add the IP address of that device to this page.

Setup

• Log into the modem's interface at 192.168.1.1/admin
• Click "Advanced Setup"
• Click "NAT"
• Click "DMZ Host"
• Enter the DMZ Host IP Address.
• Click "Save/Apply" to commit the new or changed address.

WPS

The SmartRG SR516ac does NOT support push-button WPS; it must be enabled through the modem interface:

 

• Log into the modem's interface at 192.168.1.1/admin
• Click "Wireless"
• Click "Security"
• In the drop-down menu under "Enable WPS", select "Enabled".
• Click "Save/Apply" to commit your changes.

 

Site Survey

This is where the magic happens. Once some data has been collected, you should be able to navigate to the Site Survey page and get a mostly real-time evaluation of local wireless activity for both 2.4GHz and 5GHz. It's actually pretty cool and could potentially assist our more savvy customers with troubleshooting their own wireless connectivity.

Channel Statistics

Shows graphical representations of channel capacity, interference, and various other metrics for both 2.4GHz and 5GHz.

Metrics

Not really sure about this page right now but it looks cool.

Diagnostics

In this section, you can run line performance tests. Three legs of the data path are included in the available tests: LAN connectivity, DSL connectivity and Internet connectivity tests. You can also ping a host or trace a connection.

Diagnostics Overview

Your modem is capable of testing your DSL connection. The individual tests are listed below. If a test displays a fail status, click "Rerun Diagnostic Tests" at the bottom of this page to make sure the fail status is consistent. If the test continues to fail, click "Help" and follow the troubleshooting procedures. The table is updated with fresh diagnostic information about connection integrity. To learn more about what is being tested and what actions to take in the event that a particular test should fail, click the "Help" link at the far right of each line item. To test at the VP level in lieu of at an individual VC connection, click Test With OAM F4. Note: For SR516ac models, status is shown for both wireless bands in the Test your Wireless Connection row.

Ping Host

On this page, you can ping a server by host name or IP address. This can be useful for testing out customer issues where they are unable to reach a specific web site over their Sonic connection, or they are unable to surf on any device despite us being able to ping and access their modem's interface. Enter the IP address of the device that you wish to ping. The results will take a few moments (up to 15 seconds) to appear.

Trace Route to Host

On this page, you can use the Trace Route utility to trace a connection. This can be useful for testing out customer issues where they are unable to reach a specific web site over their Sonic connection, or they are unable to surf on any device despite us being able to ping and access their modem's interface. Enter the IP address of the device that you wish to trace. The results will take a few moments (up to 15 seconds) to appear.

Accidentally Plugging into Ethernet WAN

Customers using a SmartRG SR516ac modem on Fusion DSL need not worry about accidentally plugging a device into the red WAN port; unlike a Pace 5268AC, this does not affect surf. The device plugged into the red WAN port will not have connectivity, however.