What is a Static IP?
A Static IP is persistent IP address that is manually configured for a network or device rather than one that is handed out via a DHCP server. They are currently only available on our Fusion DSL service. They are not available on Fusion IP Broadband or Fusion Gigabit Fiber. (This may change in the future)
How do I enable a Static IP?
To enable a static IP address on your Sonic account please follow the instructions below.
- Go to our members control panel at members.sonic.net
- Sign in with your accounts primary username and password.
- Select 'Internet Connections' on the left hand side and select Fusion IP Configuration from the menu that pops up.
- Select which IP block you would prefer. A single IP is free of charge.
To disable Static IP follow the instructions from 1 to 3 above and then follow the instructions below.
- Select Dynamic IP and confirm changes in the review page.
I've enabled/disabled Static IP and now I've lost my internet connection.
You need to configure your device to work on the type of IP configuration you've selected. Please review the following wiki pages for our Pace modems or go to Google to find out how to configure your device for Static/Dynamic IP.
Why don't I have the option to enable Static IP?
Our Static IP's are currently only available for our Fusion DSL users. Legacy DSL, Fusion IP Broadband, and Fusion Gigabit users are currently unable to get Static IPs.