6-1-1 Services are provided for Fusion customers as a single point of contact for all support issues.
Fusion DSL customers (excluding Fusion IP Broadband and Fusion Fiber) also have access to the Fusion self-service tools to toggle toggle between the Annex-M and Annex-A ADSL2+ Profiles. For more information about Annex-M and and Annex-A see the Annex_M_FAQ. You can also hear a read out of the current profile, status and sync rate.
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