These phone codes and star codes are applicable for all types of voice service offered by Sonic. Please note that IP Broadband and Fiber voice services have additional star codes.
Phone Codes
- 0 Operator assistance is not available on any of our services.
- 211 2-1-1 provides free and confidential information and referral. Call 2-1-1 for help with food, housing, employment, health care, counseling and more. See 2-1-1
- 311 Non Emergency Services (where available). See 3-1-1
- 511 transportation and traffic information is also free of charge, provided by SF Bay Area 511.
- 611 Sonic.net Customer Service and Fusion Self Service Tools. See 6-1-1
- 711 TTY relay service. See FCC.gov for details.
- 811 Call Before you Dig hotline. See call811.com for details.
- 911 Emergency Services
- 933 Play address information provided to 911 Emergency Services
- 988 Suicide & Crisis Lifeline
Star Codes
- *67 Caller-ID blocking. Dial this code before your outbound call to disable caller ID for the next call. Please note that there will not be a dial tone after dialing *67; simply continue dialing. You can permanently block Caller-ID, see Voice Options for more information.
- *69 Last Call Return. Will immediately dial back the last inbound caller if possible.
- *72 Call-Forwarding, see Call Forwarding for more information.
- *73 Disable Call-Forwarding.
- *77 Enable Anonymous call rejection
- *82 Disable Caller-ID Blocking. Will unblock outbound Caller-ID on your next call if it is blocked by default. Please note that there will not be a dial tone after dialing *82; simply continue dialing. See Caller ID Blocking.
- *87 Disable Anonymous call rejection
- *99 accesses voicemail from your phone.
- *272 disables/enables on a high-pitched (1004 Hz) tone on your line.
- *273 plays a read-back of your caller-ID information.
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